US Federal Roadmap to Effective eGovernment Publications
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Connected government agencies collect, store and retrieve information electronically. Paper is largely eliminated—and what remains is quickly digitized and indexed. Internal workflows are streamlined and automated, ensuring that proper procedures are followed and that timelines are met. Citizens and businesses interact with connected government agencies electronically, via secure portals. Connected government agencies safely and appropriately share information among departments and with other agencies. And they use information dashboards to give managers better insight into internal operations and to give citizens better visibility into government effectiveness.
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